FREQUENTLY ASKED QUESTIONS
IS THERE A DIRECT POWER SOURCE?
Yes, we have 3 phase disconnects available in the space. 100 amp 3 phase 4 wire 120/208 volt cam-lock power (2) and
70 amp 3 phase 4 wire 120/208 volt power (1)
WHAT IS YOUR CANCELLATION POLICY?
72 hours for a single day or hourly rental, and five days for a multi-day rental.
ARE THERE CEILING RIGGING OR FLOOR ANCHORING CAPABILITIES?
No. Nothing can be hung from the ceiling or anchored to the floor.
CAN WE USE FOG?
Yes, but only in the main rental space. We ask that you mention this at the time of booking.
ARE THERE COVID-19 PRECAUTIONS?
Yes, we take a keen pride in protecting our clients and staff. Cleaning is provided before and after each rental, and sanitization and PPE are encouraged.
IS THERE A CLEANING FEE?
Yes. Depending on the size of the event, a cleaning fee $75-150 is applied.
Do you sell or rent equipment?
No. At this time we do not rent or sell equipment.
What are the hours of room lock out?
Our hours of operation are 7am-Midnight. We can accommodate hours after midnight, but this must be arranged in advance.
Will you accept shipments for us, or provide outbound shipping?
No. We are not responsible for items left unattended or shipped to The House.